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Hire a PM Virtual Assistant with Neesh Outsourcing

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Relax…your PM support tasks are all sorted, better than ever before!

You’ll enjoy amazing peace of mind and your property managers will thank you when you outsource all your PM support tasks to a Property Management Virtual Assistant, with Neesh Outsourcing.

You’ll be pleasantly surprised how much faster, more economical and more efficient property management assistant and admin tasks can be completed when they’re outsourced to a Property Management Virtual Assistant.

(See below for a list of what you can successfully outsource with our PM virtual assistant team)

Whether it’s loading property listings to your property portal, emailing tenants a lease renewal or dealing with routine inspection bookings, a Property Management Virtual Assistant can do it all for you reliably and without fuss!

Michael Sanz heads up the team and is a true Virtual Assistant leader and expert…here’s why!

Michael Sanz built and managed a rent roll of 650 properties in Melbourne VIC with only 1.5 staff based in the office- the rest of the work was done by Virtual Assistants.

Over many years, Michael explored several countries to find the best virtual assistants including South Africa, India and Western Europe before finding that the Philippines was best positioned to work with Australian and New Zealand real estate businesses, for many different reasons.

With over 15 years of PM Virtual Assistant experience, Michael has built a strong property management team, structure and culture in the Philippines, solely to service the property management industry.

Right now virtual assistants can just about do anything your current team can do (all except to be your property manager).

Take a look at our task list below and get in contact with Michael today to chat about your situation and needs.

Get in touch with us today using the contact form at the bottom of this page.

Michael Sanz, together with Deniz Yusuf training potential Virtual Assistants in Manila- Philippines with our Real Estate Virtual Assistant information day. From here, we select the best candidates to work with you!

What can a PM Virtual Assistant do?

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Here’s what a trained Virtual Assistant based in the Philippines can do for you and your PM team:

You train them or have them trained for you– just let us know what you want.

  1. Complete Phone Call Centre -Inbound and Outbound -All Leasing enquiries -Follow up calls -Inspection setting -Appointment setting -Reference checking -General office phone calls -New business information collection -Any phone task! 
  1. Tenancy Application Processing -Reference Checking -NTD (or similar) -Social Media profiling (stalking) -Thorough International checks -Customised and tailored questions 
  1. New Lease Preparation -Production of lease documents -Onboarding process -Follow up of any leases issued -E Signing / Email / Scan -E Storage assigning 
  1. Lease Renewal Initiation and Preparation -CMA completion -PM Liaison and prompt -Email to a tenant to confirm if vacating or renewing 
  1. Rent Arrears -Implement arrears procedures for any software (cloud or desktop) -SMS/Call/Email follow up (tailored script) 
  1. Tenant Entry and Exit -Once you complete on the ground, our team will take over to email, e-file, have signed off by relevant party` 
  1. Database Management -Clean the database -Sort out important (High – Low) -Tailor custom plan 
  1. Database building -ABC Database building for your local area -Tailor custom plan 
  1. eMail Management -Monitor important emails -Sort, arrange, archive 
  1. Diary Management -Ideal Week 
  1. New Property Management Onboarding -Data Entry into any system -Tenant onboarding emails/phone calls -New rent payment details 
  1. New Tenant Onboarding -From application to data entry to key collection to Condition Report Follow Up 
  1. Tenant Notices -All notices (NTV, Breaches, Routines – not limited to), Emails, SMS, Phone Calls 
  1. Comparative Market Assessments (CMA) -Complete Rental and Sale CMA -Call other agents for market data 
  1. Advertising and Marketing -Load & Remove listing to portals -Campaign updates 
  1. Inspection Management -Open for Inspections -Routine bookings -Exit Inspection bookings 
  1. Customer Feedback Surveys / Questionnaire -Survey all current and previous clients -Implement and initiate 
  1. Review Annual Management Management -Yearly Management Authority Reviews -Fee Assessment 
  1. Lead Generation -Data mining -Lead categorisation 
  1. Trust Accounting -Bank reconciliation -Disbursement file creation -Statements -End of Month Close -End of Financial Year Close 
  1. General Accounting -Book Keeping -Creating Invoices 21. Property Management Landlord Accounting -Invoices -EOFY -Statements 
  1. Reconciliations -EOM -EOY -Daily Reconciling 
  1. E-filing -Assist in setting up cloud-based folders -Store and allocate all your scanned files and documents into relevant folders 
  1. Invoices -Entering of all invoices into all software -Saving invoices E filing 
  1. Research -Any topic you need help on! 
  1. Social Media -Social Content Posting -Idea collaborations -Reviewing other competitor profiles -Reviewing other profiles for content ideas -Blog posting 
  1. Digital Marketing -Loading VR 360 Tours -BoxBrownie photo loading -Loading thumbnails to Facebook /YouTube 
  1. Video Editing -Edit iPhone and camera files to create movies -Fiverr / Upwork Quotes and Research -Load content to multi-platforms
  1. Multi-Lingual -Need a specific language? Just ask!

Got questions? Click here for FAQs

 

Contact Neesh Outsourcing and chat about a PM Virtual Assistant package and plan that works for you.