Needing PM Training for your Property Managers?
Interested in Team Training?
We can deliver Zoom training session (in a package) or in-office training (subject to availability).
Interested in Seminar Group Training?
We can deliver half-day or full-day seminars on time management, stress and burnout management. Other topics include effective communication, conflict management and the ‘Seven Habits of Highly Effective Property Managers’ plus many other PM-specific topics.
Want a Conference speaker?
We can deliver 45-minute, 1-hour or longer sessions on most property management ‘nuts and bolts’ topics as well as rent roll growth and overcoming fee discounting. Just let us know what you have in mind.
Are you feeling overwhelmed with an endless to-do list and never enough hours in the day?
Does your property management team need expert guidance to manage time and tasks more efficiently?
Look no further than our comprehensive time management training program!
With over 20 years of experience, we have been delivering cutting-edge solutions to property managers across Australia, New Zealand, and the United States.
Our program is designed to motivate and educate your team to achieve their highest potential, streamlining daily tasks and enhancing overall productivity.
We offer a range of training options to suit your needs, including Zoom sessions, in-person training at your office (subject to availability), and seminars or conference speaking engagements.
Our Zoom sessions are available in convenient packages, while our seminars provide half-day or full-day training on topics such as stress management, conflict resolution, and effective communication.
And our conference speaking engagements cover everything from rent roll growth to overcoming fee discounting.
Choose the training solution that works best for you and take your property management team to the next level.
Don’t let time management challenges hold you back any longer – contact us today to learn more about our highly effective training programs
#1- What Makes Mastering Time Management Essential (45 minutes)
To truly master time management, you must first understand the powerful reasons behind it. In this session, we will delve into the depths of why it is so important to take control of your time and the consequences of failing to do so, including disorganisation, inefficiency, and the damaging effects of stress on your mental and physical health. Through this session, you will gain valuable insights into:
- The direct connection between being in control and your mental health
- The 25 negative consequences of stress on your mind and body and actions
- The essential need to prioritise mastering efficiency and organisation in your life.
#2- Master Your Daily Agenda (45 minutes)
Mastering your daily agenda is a crucial skill that requires careful planning and preparation. Just as you would sharpen your axe before chopping down a tree, taking the time to plan your daily tasks beforehand can save you time and increase your productivity. In this essential session, designed specifically for those in property management, you will gain valuable insights into:
- How writing up your ‘Daily Task Manager’ each day can save you up to 90 minutes of time later on
- The importance of writing everything down and not relying on memory alone
- Understanding the power of prioritisation and focus in achieving your daily goals.
#3- Master Task Speed: 25 Strategies to Eliminate Interruptions and Improve Your Task Focus– (45 Minutes)
Being available all the time may seem like the norm, but it comes with a heavy price. Interruptions and distractions can hinder your productivity, causing your workload to increase, your anxiety levels to rise, and pushing you towards burnout. It’s time to take control of your workday, and in this session, we’ll show you how.
- Proven strategies to get your tasks done 2-3 times faster than what you’re likely doing right now
- A simple yet effective script to control office chit-chat and maintain focus on your work
- The different techniques to effectively stop interruptions and reduce distractions, enabling you to take control of your workday and increase your productivity
#4- Master Expectations and Reduce Conflict: Using the THREE Handbooks (45 minutes)
There’s no doubt that conflict real steals your time and it is common knowledge that upfront communication on the right expectations can save time dealing with issues and complications later on, caused by misunderstandings. That’s why we’re excited to introduce the power of induction using three handbooks (user manuals): The Property Owner’s Handbook, The Tenant Handbook, and The Tradesperson’s Handbook.
In this session you’ll learn:
- How to use the Property Owner’s Handbook as a unique selling point and an effective tool for educating your new clients on all their questions and concerns.
- How the Tenant Handbook can be used not only to induct your tenants but also to impress prospective owners and stand out from your rivals.
- The significant time-saving benefits of using all THREE handbooks to reduce conflicts, streamline your processes and take your relationships with clients, tenants and tradespeople to the next level.
#5- Master Control of Your Calls, Emails, and Workzone (45 minutes)
Taking control of your emails, calls, and workspace can be a daunting task that consumes a significant amount of time and energy. As a property manager, mastering this essential skill is crucial to your success.
In this session, we’ll unpack:
- Proven techniques to avoid email ping pong, reply efficiently to long emails, and identify when to pick up the phone
- The importance of keeping your work zone tidy and the direct connection between workspace control and your mental health
- How to regain control over phone and email response times by utilising effective messaging and auto-responder tools.
#6- Master Your Appointments and Inspections (45 minutes)
Appointments and inspections are an essential aspect of property management that can consume a significant amount of time. In this session, we aim to help you master skills that took others 20-30 years of mistakes to learn, allowing you to gain valuable insights in just one session.
In this session you’ll discover:
- Effective techniques to control “blow-in appointments” and how to manage meeting durations efficiently
- More than 50 items that could be useful to include in a Property Manager car kit, enhancing your preparedness for any inspection situation
- A useful script to quickly eject from conversations that threaten to steal your valuable time and take control
#7- Master Your Work-Life Balance and Mental Challenges (45 minutes)
The ability to switch off effectively after work hours can significantly impact your performance and longevity in your important role as a Property Manager.. Join us in this session to learn valuable skills that will help you maintain a healthy work-life balance and enhance your productivity during the day.
In this session you’ll learn:
- Key ways to switch off after hours and prioritise your personal time effectively, without getting caught up in calls and emails and burn you out
- Proven techniques to overcome procrastination and increase your efficiency at work
- Strategies to overcome the feeling of being overwhelmed and how to quickly regain control when it occurs.
#8- Mastering the Ideal Week and Eliminating Toxic Business Through Growth (45 minutes)
Mastering your day requires implementing structure and allowing yourself the freedom to manage your time effectively. In this session, we will show you the power of an ideal week and also the negative impact of having and keeping toxic owners. You will also learn how to develop an effective plan for removing them from your business while promoting growth.
In this session you’ll discover:
- Step-by-step techniques for creating an ideal week from scratch that works for you and finds you more time and control over your daily tasks.
- Tips for fine-tuning your ideal week to align with your unique circumstances
- Strategies for improving the health of your rent roll by identifying and removing bad business using a “worst-first” hit list, together with growth.
#9- Master Your Time for Business Development Managers (45 minutes).
Managing time is essential for Business Development Managers (BDMs), and in this session, we will show you how to leverage your time effectively to increase new business opportunities.
In this session for BDM’s you’ll learn:
- Techniques to avoid getting bogged down in ‘dirt’ tasks, allowing you to focus on the high-return activities that produce ‘gold’ results
- The THREE key rent roll growth strategies that generate the most significant return on your time and focus.
- Strategies to eliminate low or no-paying tasks that consume your valuable time and outsource them.
#10- Master Control with Twenty Property Manager Scripts (45 minutes).
Property managers face numerous threats to their time, and in this session, we will focus on equipping you with the right words to respond effectively. Through “scripts only,” we will tackle significant issues that property managers often lose sleep over, including:
In this session you’ll discover:
- Techniques for dissuading owners who want to do their repairs, select their own tenants, interfere with your job, and disrupt your schedule
- Tips for explaining reasonable wear and tear, the painful cost of not doing repairs, and the total importance of having landlord insurance
- Three effective ways to convince owners that they need to keep their rent in line with the market and not keep the rent lower for ‘good tenants’.
You can pick and choose the sessions that will suit you.
Here’s what attendees typically say about our training:
“Relates to property management day-to-day situations”
Michelle Osmond- Property Manager, Maxpro Rated – WA 10/10
“Very relevant material”
Alex Meneghello, Property Consultant- Pure Leasing Central – WA. Rated 9-10/10
Tracy Tomkinson, Property Manager- Sanctuary Real Estate – WA. Rated 10/10
“Clear, easy to follow”
Daniel Carruthers, Property Manager- Logiudile Property Group – WA. Rated 10/10
“To the point! Easy to transfer to everyday use in office”
Georgina Johnston, Senior Property Manager- One Residential – WA. Rated 10/10
Robert Harris, Senior Property Manager- Pure Leasing – WA. Rated 10/10
“Very educational, great learning tips”
Laura Wardan, Property Manager- Raine and Horne Gladstone Park – VIC. Rated 10/10
“Clear and well-spoken”
Sergio Angilletta, BDM- Hudson Bond Real Estate – VIC. Rated 10/10
“Great Seminar! Everything discussed was what we were after!”
Leisha Devlin, Property Manager- Finning First National – VIC. Rated 10/10
“New way of thinking about bringing in new business”
Sarah Evans, Property Manager- Finning First National – VIC. Rated 10/10
“Overall presentation was easy to understand and to apply in everyday property management.”
Stacey Kelegouris, Property Manager- Barry Plant Preston – VIC. Rated 10/10
“Clear, concise discussion- great examples!”
Philippa Cheyne, Department Head, Metropole – VIC. Rated 9/10