A Webinar Series for the Whole PM Team – GROW to the Next Level!
Need useful strategies to really ramp-up and GROW your rent roll?
Struggling with PM time management issues and not getting things done?
Want effective ways to deal with the constant pressure to discount your fees for new business?
Your team not communicating as effectively as they could?
If you need training with these issues, then the PM Growth and Performance Webinar Series is for YOU and your TEAM.
- Go to the next PM Growth and Performance level with our 22-part PM webinar series (45 – 60 minutes each session).
- Watch on any device, anywhere.
- Attend the live sessions or watch the recordings later, at your convenience.
- Easily overcome fee objections using our Fee Scripts Library, and prospect like a pro with our Prospecting Letters and Tools Library, plus so much more
- ‘Call-a-Coach’ and get access to Darren, Michael and Deniz whenever you need expert help and advice.
Whether you’re a business owner, a BDM (Business Development Manager), a property manager or you’re part of the property management team – this series has plenty for you!
These 22 webinar sessions are delivered by three of the world’s best Property Management Growth and Performance coaches. Collectively, Deniz Yusuf, Michael Sanz and Darren Hunter have personally signed up over 2000 managements/ doors and successfully managed thousands of rental properties over their PM careers.
Watch live, or watch the recordings- your choice!
You can be confident in knowing you’re being coached by the very best and generate successful, sustainable growth and performance results for yourself and your PM Company.
Book your seat, buckle up your seat belt and get ready for real PM expertise and ‘KNOW-HOW’ delivered directly to you and your team. You will GROW your PM company with better and more effective results than you ever thought was possible!
Commonly Asked Questions…
I find it hard to attend live webinars. Can I watch the recordings later?
Yes! Your membership will include access to our comprehensive IGT Exclusive Members Portal.
You can login and watch the recordings there, plus get access to over 50 other PM Growth and Nuts & Bolts training videos (over 45 hours of video and audio training already recorded and ready to watch).
You’ll also get access to our Fee Scripts Library on how to overcome objections you will face from owners; prospecting letters and tools Deniz has used to sign up 900 doors; Social Media marketing training, plus so much more.
It truly is the most comprehensive ‘PM Growth Resource Toolbox’ to GROW your property management business you’ll get access to…ever! See the link below for a look at all the resources available to you and the team.
Can I join at any time?
Of course! Should you have missed some of the live sessions you will be able to access the recordings in the IGT Exclusive Members Portal, along with our full training resources waiting for you to watch, learn and GROW! Check out all the other resources you have access to (see the link below).
To access- JOIN as an IGT Exclusive Member.
PM Growth and Performance Webinar Series
PM GROWTH STRATEGIES
Session #1 – 30 Growth Hacks and Strategies with Effective KPIs (Part 1)
Hosted by Deniz Yusuf
(this session is already recorded and available in the IGT Exclusive Members Portal, and in the IGT Exclusive Facebook Group)
Every level of business development must be measured. This session you’ll learn all of the key performance indicators (KPI’s) that are used to track and confirm your effectiveness with new business opportunities. Leaks occur at every turn, therefore effective KPI’s keep these to an absolute minimum.
- Learn over 20 KPIs that can be measuring your BDM performance right now.
- Learn how to set a performance benchmark for each KPI to recognise the right results.
- Learn how to track yearly KPI’s and implement accountability meetings.
PM NUTS & BOLTS
Session #2 – Mastering Your Daily Agenda
Hosted by Darren Hunter
(this session is already recorded and available in the IGT Exclusive Members Portal, and in the IGT Exclusive Facebook Group)
When you’ve got ‘a million things’ to do, you need to know what you must do now, what you should do in five-minutes time and what can wait…and get them in the right order!
In this session we give you the best three PM time management skills ever, allowing you to get double to triple the work done – faster and more efficiently than you ever thought possible.
- Learn how to use our ‘Daily Task Manager’ effectively for your agenda.
- Use the power of prioritising your tasks when you’ve got ‘a million things’ to do.
- Understanding the importance of focus to eliminate mistakes and issues that take triple the time to fix.
- Learn how to ‘program’ yourself to become more effective and efficient with your time – even if you’re bad at it.
OVERCOMING FEE OBJECTION SCRIPTS
Session #3 – Respond with CONFIDENCE to Prospective Owner Fee Objections with NINE New Fee Scripts.
Hosted by Darren Hunter
(this session is already recorded and available in the IGT Exclusive Members Portal, and in the IGT Exclusive Facebook Group)
Darren Hunter has travelled the world and interviewed some of the best PM business operators and BDM’s. He’s asked them “how do you respond to prospective clients who ask for cheaper fees?” In this session, we deliver 9 new and effective ways to respond.
- Learn the ‘mental anguish’ response to remind the owner of what’s more important.
- Understand how to deliver the ‘not fair’ response, thereby quickly getting the prospect to agree to paying full fees as ‘the right thing to do’.
- Know why your competitors have decided to be cheaper than you and how you can use this fact to your advantage.
PM NUTS & BOLTS
Session #4 – Beating Stress, PM Burnout, and Staying Mentally Healthy
Hosted by Darren Hunter
(this session is already recorded and available in the IGT Exclusive Members Portal, and in the IGT Exclusive Facebook Group)
Burnout is overwhelmingly the biggest reason most property managers resign, in turn causing unsustainable industry turnover. This session is a must to ensure a long and fulfilling career in property management. In this empowering session you’ll learn:
- The 26 dangerous health side-effects of stress and why you must reduce your stress levels.
- Top tips to beating procrastination, overcoming worry, and becoming more content.
- 7 great tips to switch off after hours so you can come back re-energised for the next business day.
- The 19 THINGS that the best rental departments do to keep stress levels low.
PM NUTS & BOLTS
Session #5 – The Big 10 PM Communication Issues and Complaints
Hosted by Darren Hunter
(this session is already recorded and available in the IGT Exclusive Members Portal, and in the IGT Exclusive Facebook Group)
Property investors have 10 things they want their property managers to know. In this session, we reveal what will make them happy and refer their friends – only if you take notice of what they really need. We also explore the big 10 complaints regarding communication that clients have about property managers and what you can do to avoid them.
- 10 things property owners and investors want you to know.
- 10 BIG complaints clients have about property managers and what you can do about it!
- Learn what the ‘care factor’ is and how you can measure it in staff.
- Learn how to ensure your personal presentation is communicating the right message.
- 12 different landlord types and how to effectively communicate with each of them.
PM GROWTH STRATEGIES
Session #6 – 30 Growth Hacks and Strategies with Effective KPIs (Part 2)
(this session is already recorded and available in the IGT Exclusive Members Portal, and in the IGT Exclusive Facebook Group)
Every level of business development must be measured. This session, you’ll learn all of the key performance indicators (KPI’s) that are used to track and confirm your effectiveness with new business opportunities. Leaks occur at every turn, therefore effective KPI’s keep these to an absolute minimum.
- Learn 20 KPI’s that can be measuring your BDM performance right now.
- Learn how to set a performance benchmark for each KPI to recognise the right results.
- Learn how to track yearly KPI’s and implement accountability meetings.
PROPERTY AND SOCIAL MEDIA MARKETING
Session #7 – Get the BEST Tenant and the BEST Rent all in the FASTEST Time!
(this session is already recorded and available in the IGT Exclusive Members Portal, and in the IGT Exclusive Facebook Group)
In this session, Michael Sanz reveals the property marketing strategies and methods he implemented to achieve an unbelievable ZERO vacancy rate with 650 properties over 2 years. All spread over a whopping 84 suburbs…an amazing result indeed! Implement what you’ll learn from this session and owners will be wanting to sign-up with you, taking focus away from simple fee hunting. In this session, Michael unpacks:
- Effective ways to ATTRACT MORE QUALITY, QUALIFIED TENANTS FASTER than ever. This will give you a more effective point of difference to win new business.
- How to easily promote your RENTAL PROPERTY MARKETING STRATEGIES in a listing appointment so that your agency becomes ‘the obvious choice’, rendering any fee concerns obsolete.
- An easy and better set up of the tenancy to MINIMISE DAYS ON MARKET, REDUCE your vacancy rate and MAXIMISE RENTAL RETURNS for the owner.
PM NUTS & BOLTS
Session #8 – Get Total PM Time Control!
Hosted by Darren Hunter
(this session is already recorded and available in the IGT Exclusive Members Portal, and in the IGT Exclusive Facebook Group)
In this session, we equip property managers with some of the best time management tips available for the everyday property managers in the trenches. You won’t find this PM teaching anywhere else!
- 10 tips to getting more office tasks done faster.
- 10 ways to eliminate office interruptions so you can get even more done.
- 10 tips to being more efficient while on the road.
- 10 tips for effective appointment planning so you stay in control of your agenda.
- 10 tips to keeping your workspace organised and efficient, for maximum productivity.
PM GROWTH STRATEGIES
Session #9 – How to GROW using Investor Support Services.
(this session is already recorded and available in the IGT Exclusive Members Portal, and in the IGT Exclusive Facebook Group)
In this session, you’ll learn how to persuade property investors to use your management service, instead of automatically going to the company who sold it to them. Learn:
- How to use the ‘open homes’ attendance form for new business opportunities.
- How to work open homes effectively for growth.
- Step-by-step strategy on how to work auctions for new PM business.
PM NUTS & BOLTS
Session #10 – How to Deal with Difficult Owners and Avoid Bad Business
(this session is already recorded and available in the IGT Exclusive Members Portal, and in the IGT Exclusive Facebook Group)
A major cause of burnout is the bad business that we bring into the rent roll all for the sake of ‘growth’. Avoiding bad business is all about growing a quality, profitable rent roll -one that everyone will be happy and proud to work in. It’s who you say ‘no’ to that will determine your rent roll quality success! In this session:
- 10 important criteria you must consider before you bring on a new management.
- The 6 irrefutable criteria of a ‘c-class landlord’. Plus, why and how you could be earning around 25% less per hour with ‘normal’ or regular management.
- How to avoid the 8 totally wrong property types that PM’s sign up all the time.
- Tips and keys to predicting bad business and stressful situations before they occur.
OVERCOMING FEE OBJECTION SCRIPTS
Session #11 – Overcoming Fee Discount Requests – (MORE BIG FEE SCRIPTS)
(this session is already recorded and available in the IGT Exclusive Members Portal, and in the IGT Exclusive Facebook Group)
You can get quality fees with new business despite cheaper competitors. Achieve this by focusing on impressing new clients with service, value, trust and expertise instead of discounts. In this session, we show you how you can shine and earn more in your marketplace with new business.
- Learn 10 effective scripts, methods and strategies to overcome fee discount requests.
- Know why discounting is, in fact, the most expensive point of difference to choose from.
- Know how to recognise ‘cheap-fee mindset’ clients from the onset so you can avoid them.
PM NUTS & BOLTS
Session #12 – How to Effectively Deal with Serial Late Rent Payers
Hosted by Darren Hunter
(this session is already recorded and available in the IGT Exclusive Members Portal, and in the IGT Exclusive Facebook Group)
WARNING – these strategies work. You will get complaints from those who don’t want to pay on time!
Developing the zero-tolerance mindset, we deliver the very best techniques that deal with your serial late rent offenders head-on. This avoids eviction and the associated costs and stress they bring. Either they pay on time or the tenancy changes but do not accept anything less. These techniques are proven to reduce your late rent list with your serial late offenders by at least 50% in a matter of weeks. In this session learn:
- Why your level of tolerance dictates how long your late rent list will be.
- Top 10 key strategies to zero tolerance rent control that just work.
- Best tips and practices that will reduce your late rent list by at least 50% in 6 weeks.
PM GROWTH STRATEGIES
Session #13 – How to Grow with Your Business Contacts, Network, Neighbourhood and Community
Hosted by Deniz Yusuf
(this session is already recorded and available in the IGT Exclusive Members Portal, and in the IGT Exclusive Facebook Group)
Many new business opportunities surround you with your business contacts and network, in your neighbourhood and your local community. In this session, we will unload how to identify these unique doorways to growth.
- How to use letterbox drops to generate leads and make the phone ring.
- How to get involved with school sponsorship and student information sessions to build your profile and influence in your community and become the local expert.
- How to ‘work’ your local business networks.
- Effective strategies for visiting local businesses and identifying growth opportunities.
PM NUTS & BOLTS
Session #14 – Total Communication Works!
Hosted by Darren Hunter
(this session is already recorded and available in the IGT Exclusive Members Portal, and in the IGT Exclusive Facebook Group)
In this session, we get right into tips, tricks and, hacks that will effectively improve your communication with clients and tenants. A great nuts and bolts communication feed for property managers! In this session learn:
- 19 ‘must-know’ email rules to become more effective.
- How to effectively use auto-responders and message banks that set clear expectations with owners and tenants.
- 15 unique ways to use SMS texts on the job.
- When and how to conduct ‘add-value’ calls to delight your clients and what you should discuss that’s highly useful to them.
- When to use the phone, email and SMS text for different communication situations and when to avoid them.
PROPERTY AND SOCIAL MEDIA MARKETING
Session #15 – How to GROW Using Facebook, Instagram and Google.
Hosted by Deniz Yusuf/Michael Sanz
(this session is already recorded and available in the IGT Exclusive Members Portal, and in the IGT Exclusive Facebook Group)
Who says you can’t grow your rent roll using Social MEDIA? Using SOCIAL MEDIA effectively for marketing is NO LONGER an option. You must KNOW HOW for survival. In this session, Michael and Deniz share the strategies they used since 2010 for social media success.
- Know the types of professionals you must be connecting with on Facebook, Instagram and Google to grow.
- What content (and how often) you need to be posting to build trust with your network.
- Be exposed to over high engagement post strategies and content types to build your profile and attract new business.
PM NUTS & BOLTS
Session #16 – Common PM Inspection Mistakes to Avoid
Hosted by Darren Hunter
(this session is already recorded and available in the IGT Exclusive Members Portal, and in the IGT Exclusive Facebook Group)
Covering all major inspection types, we deliver the mistakes to avoid and the pitfalls to navigate so you don’t have to make them too! Inspections are the main reason you leave the office, and in this session, you’ll learn:
- Common mistakes when conducting open inspections and private viewings.
- Pitfalls to avoid when conducting the PCR/ Ingoing/ Entry, Routine and Final/ Bond inspections.
- Issues to be aware of and avoid when outsourcing the different inspection types.
PM GROWTH STRATEGIES
Session #17 – How to Convert Private Owners to Full Management
Hosted by Deniz Yusuf
(this session is already recorded and available in the IGT Exclusive Members Portal, and in the IGT Exclusive Facebook Group)
Converting a private owner to full management is always a challenge. In this session, we unlock the secrets to tap into this ready source of new business. Deniz is one of the few people who has successfully converted private owners, and in this session, he will teach:
- How to source private owners using Facebook, tenancy applications, and more.
- How to effectively sell your full management services to a private owner that likes to manage their own rental property.
- How to create a useful ‘tool-kit’ to assist and add value to private owners so you become their ‘go-to’ expert.
PM NUTS & BOLTS
Session #18 – How to Effectively Deal with Tradespeople
Hosted by Darren Hunter
(this session is already recorded and available in the IGT Exclusive Members Portal, and in the IGT Exclusive Facebook Group)
Tradespeople are vital partners in our success. So, we focus on building a beneficial relationship and how to better manage them to ensure everyone wins. In this session you’ll learn:
- 5 big ‘must-know’ things tradespeople don’t like about working with PM’s.
- How to effectively deal with the owner saying, ‘I want three quotes please’.
- 10 key induction checkpoints when starting your relationship with a new tradesperson.
- Using a Tradesperson’s Handbook to induct your tradespeople.
- Hints, tips and solutions that just work!
PROPERTY AND SOCIAL MEDIA MARKETING
Session #19 – IMPRESS Prospective Clients with ‘Wow-Factor’ Property Marketing
Hosted by Michael Sanz
(this session is already recorded and available in the IGT Exclusive Members Portal, and in the IGT Exclusive Facebook Group)
When your tenant ‘dials-up’ what they’re looking for online, they judge by appearances. If your property has a ‘poor image’ it will suffer with a longer vacancy and attract less quality tenants.
Know how to stand out and become a quality tenant magnet, while at the same time impressing prospective clients who happen to see your property listings! In this session Michael unloads:
- What social media platforms to use to attract quality, qualified tenants. This enables you to RENT YOUR PROPERTIES FASTER, lowering your vacancy rate and days on market.
- How to use augmented reality technology so tenants can see if their furniture will fit your rental property, allowing them to qualify themselves even faster.
- Hints and tips on how to PRESENT YOUR PROPERTY MARKETING WITH “WOW FACTOR” using virtual reality, enhanced property photography, walk-through/ 360-degree cameras and video technology.
PM NUTS & BOLTS
Session #20 – Reaching the Top 10% – Mastering PM
Hosted by Darren Hunter
(this session is already recorded and available in the IGT Exclusive Members Portal, and in the IGT Exclusive Facebook Group)
All of the very best people in property management have certain values and acquired skills that make them the top 10% of performers in the country. This session delivers the 21 skills, attributes and values you need to develop to join the prestigious ranks of success. If you do what successful PM’s do, you will achieve the success that the very best PM’s enjoy, and your clients will refer you more business too! In this session:
- Understand how you can fast track becoming an expert simply using your driving time.
- Know the importance of goal setting and use mistakes, failure and complaints to succeed.
- Why your attitude is your greatest asset and why training sets you apart from the average PM.
- Learn the skills that the very best PM’s are mentored and coached with.
PM GROWTH STRATEGIES
Session #21 – How to Grow Using an Investor Information Evening
Hosted by Deniz Yusuf
Thursday. 17th March 2021
Australia/ New Zealand- 9am Perth time, 12 noon Sydney time, 2pm NZ time, USA PST 5pm 24th February 2021
Investor information evenings work well when you know how to do them the right way. Deniz has conducted dozens of investor information evenings over many years and knows how to work them effectively for growth. In this session he will unpack:
- How to fill the room with a qualified audience.
- The type of content and teaching to present to your audience.
- How to generate leads and follow-up effectively after the session to achieve growth.
- How to source sponsors and cover your event costs so you don’t pay a cent.
PM NUTS & BOLTS
Session #22 – The Warning Signs of Illicit Drug Production in Rental Properties
Hosted by Darren Hunter
Thursday. 1st April 2021
Australia/ New Zealand- 9am Perth time, 12 noon Sydney time, 2pm NZ time, USA PST 5pm 3rd March 2021
In this session, we delve into the dark underbelly world of illicit drug production at rental properties. For safety, it’s important to know the warning signs to watch for so you don’t unknowingly step into danger when conducting inspections.
Know the unique danger and damage issues between methamphetamine and hydroponic marijuana production in rental properties. They both cause huge damage, but one is far deadlier than the other. In this session you’ll learn:
- The 25 warning signs that you need to be aware of when conducting inspections indicating that your tenant is producing illicit drugs at the property.
- The 13 signs neighbours might indicate that drug production and/ or dealing is occurring at your rental property.
Got any queries?
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