PM Time and Communication POWER- get $20 off your tickets when you book in 3 or more from the same office.
(3-hour half-day afternoon seminar)
Darren Hunter and Michael Sanz present a half-day (3-hour) seminar event delivering their very best, up to the minute property management time and communication strategies and technologies so you can communicate more effectively, and get more done in far less time than you’ve ever thought possible.
In the first session, Michael Sanz teaches ‘next-level’ communication strategies he used to convert his owners and tenants into raving fans, and overcome a number of property management communication issues.
In this session Michael teaches:
- The EIGHT technology platforms and ways you can use them to communicate more effectively with your owners, tenants and tradespeople- on the phone, with online video, SMS video, SMS text, emails, video emails, screen recording and with Facebook Messenger.
- How to diffuse quickly highly-charged EMOTIONAL and ANGRY conflict situations with owners and tenants when you’re face to face, on the phone and dealing with them by email.
- Learn how to deal with complaints professionally and respond effectively when you’re hit with negative online reviews from owners and tenants.
- Know the 10 touch-point on-boarding process Michael created to induct new owners into his property management business and turn them into raving fans, that went and referred lots more new business.
In the second half, Darren delivers the very best time management tips for busy property managers.
In this second session, Darren reveals:
- Understand the power of ‘task batching’ and the importance of planning out your tasks at the start of the day, before you get started.
- How to set up a property manager ‘ideal-week’ that will give you structure, predictability and reduce the time it takes to do your tasks, giving you more time for customer service and satisfaction.
- How you can get up to three hours worth of office tasks done in just one hour, when you learn to control interruptions.
- Learn 18 different effective and proven tips and strategies to reduce or eliminate office interruptions that cause errors and time ‘blow-outs’, and slow you right down.
All Session Times- (1pm sign in) 1.30pm till 4.30pm
The Lakes Resort- 141 Brebner Drive, West Lakes
Brisbane- Friday 12 th July 2019
Pullman Kind George Square – Corner of Ann & Roma Streets, Brisbane City QLD
Perth- Monday 15 th July 2019
Mercure Perth – 10 Irwin Street, Perth WA
(No CPD Available for this seminar)
Melbourne – Wednesday 17 th July 2019
Pullman & Mercure Albert Park – 65 Queens Road, Melbourne VIC
Mercure Sydney Airport – 22 Levey Street, Wolli Creek NSW
Wellington NZ- Friday 2 nd August 2019
Copthorne Wellington – 100 Oriental Parade, Wellington
Auckland NZ- Monday 5 th August 2019
Grand Millenium Auckland – 71 Mayoral Drive, Auckland
Who needs to be there?
Business Owners, BDM’s, Leasing Managers, Property Managers and all staff responsible for leasing, property marketing and growth.
Coffee and Tea will be provided at the event.
What do I need to bring along?
Please bring a pen and notebook/device to take notes. Our slides will be available to you as an emailed download link at the event.
What’s the Ticket Cost?
$199 each (1-2 people).
$179 for 3 or more from the same office/location.
$159 each for IGT Exclusive Members (please email Anne at email@example.com for your members ticket discount coupon code).
What’s the Refund Policy?
If cancelled on/before 14 days from the event- Tickets will be refunded, less an administration fee of $100 plus any bank fees charged, to facilitate the refund. Within 14 days of the event- All tickets are non-refundable but fully transferable (assign to another person in your place) should you not be able to make the session, once booked and paid.
Action Takers EARLY BIRD BONUS worth $99K
Book on or before Friday 24th June 2019 and receive our download MP3 live audio seminar ‘Control Conflict Now’ worth $99 (105 minutes of PM teaching).
Here’s what attendees said after a recent event:
“I haven’t considered doing videos in the past but will definitely be something I will
implement. So many ideas and improvements to put into use. Thank you so much.”
Anna Koch – PM Director – Ray White Mt. Barker (SA)
“Loved all of it! The level of content is brilliant.”
Nazz Mina, BDM – Ray White Brighton (SA)
“Understanding of pain points. The value of being tech savvy and the importance of
picking up the phone. You are incredible mentors, approachable, magnetic and inspiring!
Linda Gulabovska, Senior Property Manager – Right Choice Real Estate (NSW)
“The paradox from Darren was very much appreciated! My brain hurts from such amazing
information. The opportunity to network with like-minded individuals is fantastic!”
Sally Shaw, Director – Property Wise Launceston (TAS)
“Promotion isn’t about self-promotion anymore. It’s about relieving ‘Pain’ points and
providing real time solutions.”
Amanda Starr, PM Coordinator – Peter Blackshaw (ACT)
“How much we need to change our mindset to increase our business and grow the
business using tech and better training for our tenants and landlords.”
Meagan Borg, Owner – United Realty (NSW)
“All of the sessions were so content rich~ a great refresher to implement additional
factors into our department and improve on current.”
Julie Collins, Principal – First National Toronto (NSW)
“Exceeded my expectations by providing tons of knowledge without pushing the ability.
To be in a workshop with experts in the industry was amazing.”
Theresa Mull, Owner – Compass Property Management Group, LLC (USA)
“Everything- feeling like I have come out from under a rock and now motivated and
inspired to make growth in our business! Enjoyed all sessions – fantastic workshop!”
Cherie Goodwin, BDM – Caloundra City Realty (QLD)
“Best training for property management that there is a way to stay top of game and ahead
of competitors. This training is 2nd to none.”
Marina George, Owner – Rent Hub Ltd (NZ)
“Know that what I have been taught, once implemented, will work. Now I just need time to
go through everything. Get a 1-10 list of what to do first and boom!”
Margo Goodsell, Owner – Manage My House (NZ)
[Morning Seminar] PM Growth POWER
All about Deniz Yusuf
Deniz started in fruit.
After Deniz left high school he was a fruiterer working in his family business where he sold fruit for most of his working life. One lesson he learnt on the job is “There are no emails in fruit!”
If a new coffee shop or restaurant opened, Deniz had to call them or go and visit to get their business.
It is this mindset that has made him a successful coach in the BDM space.
Deniz personally signed up 900 Properties in 4 years in a country town of no more than 25,000 people.
Deniz believes the real estate industry can be operated on the same concept.
It’s all about asking for the business and knowing what experience you can give your clients. He says real estate is not just about collecting rent and charging a fee, but about what services and products you can provide your clients and how much money you can save them if they use you or your services. Deniz enjoyed being an agent and now loves showing others how they can succeed too.
Deniz’s claim to fame as a Business Development Manager came when he personally signed up 900 doors over 4 years in a residential town of 25,000 people. Quite an achievement!
Further he took out the LPMA (Leading Property Managers of Australia) BDM of the Year Award for 2 years in succession in 2012 and 2013.
Again, quite an achievement.
On the National Stage.
Further, Deniz’s coaching clients sign up approximately 300 doors per month collectively, by following and implementing his strategies.
Deniz now consults, trains, mentors and key-note presents to agents across Australia, New Zealand and the United States, through Inspired Growth Training and BDM Coach. Deniz finds training agents to achieve the best possible outcome they can is very rewarding.
“Seeing them achieve their goals or win awards they never thought they could inspires me to be an even better Coach. My goal is your future, as I inspire, I get inspired”.
Deniz excels at assessing real estate teams and finding the ‘blockage’ in an office that may be stopping them from achieving the new business numbers they desire. He says most of the time offices can be so close to getting it right, and it’s just a matter of tweaking a thing or two. After it is fixed, it is then about continued consulting and mentoring so they can become the best in their field.
His focus is now growing other people’s rent rolls, and mentoring agents to become market leaders in their area.
On the International Stage.
Deniz also presented for NARPM San Antonio and also the PM Grow Summit in Florida in January 2017 and was highly rated as one of the best speakers at this event.
Further Deniz presented ‘Geared for Growth’ in Orlando Florida in February 2018 along with Darren Hunter to the NARPM Orlando Chapter, and again presenting ‘Geared for Growth’ Nevada and also speaking at the NARPM Florida state conference in September 2018, and at the DoorGrow Summit in Missouri USA in November 2018.
All about Michael Sanz
Michael is a Business Consultant, licensed Estate Agent, Mortgage Broker, International Speaker and a Success Coach
Michael’s passion for systems and technology has seen him grow small to medium businesses with exceptional pace. Identifying strengths and outlining weaknesses in efficiency, Michael’s approach has been highly successful when building businesses from the ground up using systems to improve time and output, ultimately delivering the best experience to the customer.
Since 2014 Michael has pioneered the use of Virtual Reality tours and live streamed 360 degree tours in Property Management, using his love and continued knowledge in the technical world to bring the benefits of such technology to vendors, buyers, landlords and renters.
Making the virtual reality process an in house product gives your company ownership and the ability to uniquely provide a dedicated service for your customers.
With exceptional people skills, through years of experience in the property management, sales and mortgage broking industries Michael is driven by the success of his clients. From all aspects of the decision making process Michael will review, confidently inspire excel and grow a business portfolio or financial plan giving you professional and thorough communication throughout the process.
Michael’s personality, integrity and approach can be see in his testimonials from his clients.
When not working on his businesses Michael can be found spending time with his young family and perfecting his salami recipe after winning the 2016 Salami festival.